ORDER CANCELLATION
ORDER CANCELLATION
ORDER CANCELLATION
Can I Cancel or Change VEON Order?

You can't make changes to an order, but you can cancel it within 30 minutes of placing it.

To cancel an order:

  • Email and contact us: forbiddenroots@outlook.com

    Guests will need to enter their order number and email address and then look for the "Cancel Order" button. If you don’t see the cancel button, your order is no longer eligible to be canceled. After 30 minutes, even our Minna representatives cannot cancel the order. But don’t worry—once the items arrive you can return or exchange them.

FAQs

If it’s been 30 minutes, can I contact VEON to help cancel my order?

If it’s been 30 minutes, can I contact VEON to help cancel my order?

If it’s been 30 minutes, can I contact VEON to help cancel my order?

How do refunds work for canceled orders?

How do refunds work for canceled orders?

How do refunds work for canceled orders?

Can I change the shipping address on my order?

Can I change the shipping address on my order?

Can I change the shipping address on my order?

Can I change the shipping address on my VEON By You order?

Can I change the shipping address on my VEON By You order?

Can I change the shipping address on my VEON By You order?

Unfortunately changes of any kind are not possible, including changing an item’s color, size, or quantity, your shipping selection, or your delivery address. If it’s still within 30 minutes of placing your order, your best bet is to cancel the order and place a new one.

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